Delivery & Returns
Delivery
All orders are dispatched within 1-2 weeks. You'll receive a tracking number once your order is on its way.
UK — Free tracked shipping via Royal Mail. Estimated 2-3 working days.
Europe — Calculated at checkout. Estimated 5-7 working days.
Rest of World — Calculated at checkout. Estimated 7-14 working days.
SO CALLED is not responsible for any customs fees, import duties or delays caused by customs on international orders.
Returns
Because every SO CALLED piece is one of a kind we don't offer straight refunds. If something isn't right we'll do our best to sort it.
Exchanges or store credit are available within 14 days of delivery. Item must be unworn, unaltered and in the same condition as received.
To start a return message us via the contact page before sending anything back. Items sent without prior contact may not be accepted.
If your item arrives damaged or not as described get in touch straight away and we'll make it right.