Orders All pieces are one of a kind. Once sold they are gone. Orders are processed within 1-2 weeks.

Shipping Free UK tracked shipping via Royal Mail on all orders. International shipping available at checkout. SO CALLED is not responsible for customs fees or import duties on international orders.

Returns We don't offer refunds on one of a kind custom pieces but we do offer exchanges or store credit within 14 days of delivery. Item must be unworn and in the same condition as received. Message us before returning anything.

Custom Service Custom embroidery requests and send-back alterations are priced individually. Get in touch before sending anything. SO CALLED is not responsible for items lost in transit when sending garments for customisation — we recommend tracked postage.

Condition All vintage items are sold as described. Signs of wear, fading and age are part of the garment and not considered faults.

Contact For any questions get in touch via the contact page.